Last updated: 10 October 2026
Who we are
This website, rapidglobaleng.com, is operated by RAPID GLOBAL (“we”, “us”), Cokarma, Botanical Garden Rd, Kondapur, Hyderabad, Telangana, India 500084. For any privacy question or request, email sales@rapidglobaleng.com.
What we collect and why
When you send an enquiry through our contact form: your name, company, email, phone number (optional), address (optional) and your message. We use this only to reply to you, scope and quote your work, and keep a record of our correspondence.
Files you share with us (drawings, specifications, models): these are used only to assess and deliver your scope. We treat them as confidential, and we will sign an NDA before you share them if you ask.
When you use live chat: our chat provider, Chatway, processes your messages and any contact details you give in the chat, so that we can answer you.
When you browse the site:
- Our hosting provider and security software (Wordfence) log technical data such as IP address, browser type and pages requested. This is used to keep the site secure and working.
- With your consent, we use Google Analytics to understand which pages are useful. It collects your approximate location, device, pages visited and how you arrived.
Advertising: if we run ads on LinkedIn or Google, we may use their tracking tags to measure whether those ads lead to enquiries. These tags only run if you accept them in the cookie banner.
We do not sell your personal data, and we do not use it for any purpose not described here.
Legal basis
Where laws such as the EU or UK GDPR apply, we rely on three grounds:
- your request, for replying to enquiries and quoting;
- our legitimate interests, for site security and business correspondence;
- your consent, for analytics and advertising cookies.
Where India’s Digital Personal Data Protection Act applies, we process your data for the purpose you provided it, based on your consent.
Cookies
Essential cookies keep the site working. Analytics and advertising cookies are set only if you accept them, and you can change your choice at any time through the cookie settings link at the bottom of every page.
Who we share data with
We share data only with the service providers that run this site and our communication: Hostinger (hosting), Google (analytics), Chatway (live chat) and our email provider. We may also share it with professional advisers or authorities where the law requires. Some of these providers process data outside your country, under their own data-protection safeguards.
How long we keep it
- Enquiries and correspondence: up to 1 year after our last contact, or longer if a project contract requires it.
- Security logs: kept for a limited period.
- Analytics data: kept according to our Google Analytics retention setting.
Your rights
You can ask us to:
- show you the personal data we hold about you;
- correct it;
- delete it;
- stop using it for a particular purpose;
- withdraw consent you have given.
Email sales@rapidglobaleng.com and we will respond within 30 days. If you are in the EU or UK, you can also complain to your local data protection authority.
Changes
If this policy changes, we will update the date at the top of this page.